ZRH Insider Card –obtain all your benefits quickly and conveniently

If you would like a ZRH Insider Card and you don’t already have an airport/employee ID card or standard smart card, please contact the department responsible for these at your company. ZRH Insider Cards must always be ordered by a company.

Your employer can find information about how to order cards on this page:

• Order of ZRH Insider Card by employer

If you already have an airport/employee ID card or standard smart card, follow the instructions below.

Create a profile on the Zurich Airport website and activate the ZRH Insider Card. To do this, scan the QR code and follow the activation steps.

If you view this site on your smartphone, please click on the link below.

• Activate ZRH Insider Card

As a new employee at the CIRCLE or the airport, you will receive the data you need for activation either by e–mail or you can request it from the unit responsible for access badges at your company.  

Employees who already have an airport or employee badge will find the activation data on their personal badge.

You can use your ZRH Insider Card like an app. Simply create a link to the website on your smartphone. You can then launch the website via the app symbol and display the ZRH Insider Card with one click on the profile icon at the bottom right.

• How to create a shortlink on your smartphone

To enjoy staff benefits courtesy of our catering and retail partners, show your ZRH Insider Card before making each payment. To do so, open the ZRH Insider Card in your profile on your smartphone. The pass will be visually checked, not scanned.

Yes. If you have an airport or employee badge you can still present it to receive discounts. Access control and opening doors still require a physical badge.

Solution: 

1. Check the Spam folder in your e–mail account.
2. Register with a private e–mail address. 

Solution:

1. Check that your details are entered correctly (note upper/lowercase).
2. Check if the data were entered in the correct fields.
3. Try activating the entry with the fictitious date of birth 01.01.2000.
4. Ask your employer to reconfirm the activation information (HR department, shop manager, etc.).

Solution: 

1. Repeat the process with a different mobile device. 
   The problem affects Samsung Galaxy devices with certain Android versions.
2. Send the photo to the ZRH Center for uploading

The ZRH Center staff is available via e–mail.

• zrhcentersupport@zurich-airport.com