Top marks for Zurich Airport

Zurich Airport belongs to the world’s leading airports and receives various awards each year for its customer service excellence and its high-quality standards.

Awards for Zurich Airport

ACI-ASQ Award

Every year, the international umbrella organisation ACI (Airports Council International) awards the highest possible award for airport operators within the framework of ASQ (Airport Service Quality). With over 340 participating airports in 85 countries worldwide, the ASQ survey has become the leading benchmark for passenger satisfaction.

Rankings 2005 - 2022
Year Rank
2022 No. 1 in Europe in the category „25-40 million passengers“
2021 No. 1 in Europe in the category „25-40 million passengers“
2020 No. 1 in Europe in the category „25-40 million passengers“
2019 No. 1 in Europe in the category „25-40 million passengers“
2018 No. 1 in Europe in the category „25-40 million passengers“
2017  No. 3 in Europe
2016  No. 3 in Europe
2015 No. 2 in Europe
2014 No. 5 in Europe
2013 No. 2 in Europe
2013 No. 5 in the world in the category „15-25 million passengers“
2012 No. 5 in Europe
2011 No. 4 in Europe
2010 No. 3 in Europe
2009 No. 2 in Europe
2008 No. 1 in Europe
2008 No. 2 in the world in the category „15-25 million passengers“
2007 No. 2 in Europe
2007 No. 3 in the world in the category „15-25 million passengers“
2006 No. 1 in Europe
2005 No. 2 in Europe

World Travel Award

Founded in 1993, the company is judged by an international jury of hotel and industry experts, mainly from the World Travel and Tourism Council, who award prizes. The awards are presented on an international level in a variety of categories. The categories include hotels, airports, airlines, travel agencies and car rental companies.

Skytrax Award

Skytrax is a British management consultancy that has been conducting surveys on the subjective quality of international airlines and airports worldwide since 1990. Based on the results of those surveys Skytrax presents the awards.

  • ACI-ASQ Award
  • World Travel Award
  • Skytrax Award