Instructions for end users of the smartphone app. Login to the app is only possible once the employer has placed an order.

• Anleitung ZRH Mobility App
• Anleitung ZRH Mobility App EN

Instructions for ordering the pay-per-use parking product for companies that are already activated in the customer portal:

• Anleitung Pay-per-Use Produkt bestellen (Kundenportal aktiviert)
• Anleitung Pay-per-Use Produkt bestellen EN (Kundenportal aktiviert)

Instructions for ordering the pay-per-use parking product for companies that are not yet activated in the customer portal:

• Anleitung Pay-Per-Use Parkingprodukt bestellen
• Anleitung Pay-Per-Use Parkingprodukt bestellen EN

Zurich Airport is recording new record highs in passenger numbers and traffic. As a result, the car park infrastructure is repeatedly operating at full capacity for long periods of time and reaching its limits. The adjustment of parking fees is intended to ensure that shift workers and staff with essential parking needs in particular have access to parking spaces – in addition to passengers and visitors.

It will come into force on 1 May 2026 and also covers existing parking products. 

Die Zuordnung der Rollen zu den jeweiligen Berufsgruppen ist nachfolgend definiert 

• Schicht-Personal: Alle Personen, die im Schichtdienst tätig sind und grundsätzlich in der Früh-, Spät- oder Nachtschicht arbeiten. Diese fahren regelmässig vor 06.15 Uhr in die Parkflächen ein und oder nach 22.45 Uhr aus. 
• Fliegendes Personal: Alle Personen, die als Crew Members (Cockpit, Kabine und technisches fliegendes Personal) infolge beruflicher Abwesenheiten das Fahrzeug länger am Flughafen abstellen müssen. 
• Übriges Personal: Alle Personen, die weder Schicht- noch fliegendes Personal sind, werden als übriges Personal betrachtet.

Individual solutions will be considered for special cases. Details will be agreed upon together with the respective companies and HR departments. 

Due to high demand for parking spaces from passengers and employees, targeted management of parking capacity is necessary. The aim is to ensure accessibility to the airport for passengers and those employees who are dependent on cars due to off-peak hours. 

For shift workers, the use of public transport is limited or impossible due to their working hours. For this reason, the rates for shift workers remain largely unchanged.  

The rates for staff parking products have not been adjusted since 2018.

For longer parking times than those specified for the respective product, the pre-booking system will be available in future via the ‘ZRH Insider’ app. Employees can reserve parking spaces in advance and benefit from discounts of up to 30%, depending on the season. 

Employees who work outside regular public transport hours will still have access to parking spaces. They will continue to benefit from discounted rates, allowing them to plan their commutes flexibly and reliably.

The long-term parking products are considered parking permits for professional use at Zurich Airport. If you need to park for longer than the respective staff parking product allows, you can use the pre-booking system via the ‘ZRH Insider’ app. This allows you to book additional parking days in advance at discounted rates for tenants and employees. At the same time, advance booking supports the targeted management of limited parking capacity.  

When the new concept comes into effect on 1 May 2026, an additional discount of up to 30% will be granted for these advance bookings. 

The previous prepaid cards will be replaced by the new digital pay-per-use parking product. The new mobility app ‘ZRH Mobility’ will be used to access the service.

Prepaid cards can still be purchased until 30 April 2026. Cards with a longer expiry date will be accepted until 31 December 2026. Prepaid cards that have not been used by then can be submitted for a refund using the designated form. 

The previous rechargeable parking card product will be replaced by the new digital pay-per-use parking product. In future, it will be conveniently accessible via the new ZRH Mobility app. 

The existing parking card can be topped up in increments of CHF 10 up to the maximum card balance. To ensure a smooth transition to the new pay-per-use product, the maximum balance of each card will be reduced. 

Date	Maximum balance
1.  January 2026	CHF 100
1. March 2026	CHF 50
15. April 2026	CHF 15
1. May 2026	CHF 0

A refund of existing remaining credit balances must be requested using the form provided for this purpose. 

The new regulation limiting the standing time will only take effect on 10 May 2026. Until then, the previous maximum standing time of 10 days will continue to apply. 

From 2027 onwards, the app is to be expanded to include additional mobility services. Integration for purchasing public transport tickets is planned.

The ‘long-term parking card’ product will be digitised at a later date and integrated into the ZRH Mobility app. Until then, the current process using the application form will remain in place.