All contact options of Air Baltic (BT) and information about check-in as well as lost or damaged luggage.
Check-in information
Check-in 2
MapDesks at
Check-in 2, Row 3
Check-in open
2,5 hours before departure
Additionally Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours (04:00 - 20:30h) subject to certain luggage restrictions.
Lost & Found for checked-in luggage and items left on the aircraft
Please note the different locations and opening hours of the lost & found desks.
Lost & Found Swissport Arrival 1 (Passenger Area)
Lost & Found Swissport Arrival 1 (Public Area)
Lost & Found Swissport Arrival 2 (Passenger Area)
Lost & Found Swissport Arrival 2 (Public Area)
Lost & Found for items lost at the airport
Lost passports or identity cards must be reported directly to the police.
Lost & Found Zurich Airport