All contact options of Air Baltic (BT) and information about check-in as well as lost or damaged luggage.
Check-in information
Check-in 2
MapDesks at
Check-in 2, Row 5 (Self Bag Drop)
Opening hours
04:00 - 20:30 h
Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours subject to certain luggage restrictions.
Important: baggage drop-off may require assistance from a member of check-in staff. In this case if there is no staffed check-in desk open, baggage drop-off is not possible the evening before your flight.
Passengers without a boarding pass may use the staffed Air Baltic desks in Check-in 2, Row 3, open 2.5 hours before departure.
Lost & Found for checked-in luggage and items left on the aircraft
Please note the different locations and opening hours of the lost & found desks.
Lost & Found Swissport Arrival 1 (Passenger Area)
Lost & Found Swissport Arrival 1 (Public Area)
Lost & Found Swissport Arrival 2 (Passenger Area)
Lost & Found Swissport Arrival 2 (Public Area)
Lost & Found for items lost at the airport
Lost passports or identity cards must be reported directly to the police.
Lost & Found Zurich Airport