All about baggage –for carefree travel
Find key information about baggage, from special baggage to lost items.
Hand baggage and checked baggage
Size and weight
The permitted number of bags, as well as the maximum dimensions and weight, depend on your airline and booking class. Please check your airline’s baggage regulations. For exact details about size and weight, as well as special baggage, please contact your Airline.
The right way to pack
Which items should go in checked baggage? What is permitted in hand baggage? And which items can you not take on a flight at all? Ideally, you should check the exact regulations at home before heading to the airport to ensure that nothing has to be removed from your baggage and so that you can pass quickly through the security check. Detailed information is available here:
Special baggage
Bulky items
Check in bulky items such as musical instruments, surfboards, diving and golf equipment, bicycles, etc. together with your other baggage at the check-in desk. Special rules apply to the carriage of bulky items – please check these with your airline.
Firearms
Firearms may only be transported if they are unloaded and placed in your checked baggage. Your weapon will be checked at the airport before travelling. As such, please notify your airline in good time that you are transporting a firearm, and arrive at the airport at least one hour before the recommended check-in time.
Lost baggage and removed items
Your baggage did not arrive or was damaged
Please contact Lost & Found if your baggage has been lost or damaged, or if you left something behind in the aircraft.
Items have been removed from your baggage
If dangerous goods had to be removed from your baggage, you can reclaim it from left luggage. Left luggage is located next to the Service Centre in car park 2, level 1.
