All airlines

Air India

All contact options of Air India (AI) and information about check-in as well as lost or damaged luggage.

Contact

  • +91 116 932 9333
  • +49 692 551 1337
  • airindia.com

Check-in information

Self Bag Drop

available

Baggage Tag Printer

available

Online check-in

airindia.com

Check-in 2

Map

Desks at

Check-in 2, Row 5 (Self Bag Drop)

Check-in open

04:00 - 20:30 h

Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours subject to certain luggage restrictions.

Important: baggage drop-off may require assistance from a member of check-in staff. In this case if there is no staffed check-in desk open, baggage drop-off is not possible the evening before your flight.

Passengers without a boarding pass may use the staffed Air India desks in Check-in 2, Row 1, open 3 hours before departure.

Lost & Found for checked-in luggage and items left on the aircraft

Please note the different locations and opening hours of the lost & found desks.

Lost & Found for items lost at the airport

Lost passports or identity cards must be reported directly to the police.