All contact options of Air India (AI) and information about check-in as well as lost or damaged luggage.
Check-in information
Online check-in
Check-in 2
MapDesks at
Check-in 2, Row 1
Check-in open
3 h 30 min before departure
Airport check-in the day before is not possible.
Lost & Found for checked-in luggage and items left on the aircraft
Please note the different locations and opening hours of the lost & found desks.
Lost & Found dnata Arrival 2 (Passenger Area)
Lost & Found dnata Arrival 2 (Public Area)
Lost & Found for items lost at the airport
Lost passports or identity cards must be reported directly to the police.
Lost & Found Zurich Airport