All contact options of Air India (AI) and information about check-in as well as lost or damaged luggage.
Check-in information
Check-in 2
MapDesks at
Check-in 2, Row 1
Check-in open
3 h before departure
Additionally Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours subject to certain luggage restrictions (04:00 - 23:30 Uhr).
Lost & Found for checked-in luggage and items left on the aircraft
Please note the different locations and opening hours of the lost & found desks.
Lost & Found dnata Arrival 2 (Passenger Area)
Lost & Found dnata Arrival 2 (Public Area)
Lost & Found for items lost at the airport
Lost passports or identity cards must be reported directly to the police.
Lost & Found Zurich Airport