All contact options of Etihad Airways (EY) and information about check-in as well as lost or damaged luggage.
Check-in information
Check-in 2
MapDesks at
Opening hours
Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours subject to certain luggage restrictions.
Important: baggage drop-off may require assistance from a member of check-in staff. In this case if there is no staffed check-in desk open, baggage drop-off is not possible the evening before your flight.
Passengers without a boarding pass may use the staffed Etihad desks in Check-in 2, Row 3, open 3 hours before departure. For flight EY140 staffed desks can be found in Check-in 2, Row 2.
Lost & Found for checked-in luggage and items left on the aircraft
Please note the different locations and opening hours of the lost & found desks.


Lost & Found for items lost at the airport
Lost passports or identity cards must be reported directly to the police.

