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Etihad Airways

All contact options of Etihad Airways (EY) and information about check-in as well as lost or damaged luggage.

Contact

  • +41 43 505 1899MO - FR 09:00 - 17:00 h
  • etihad.com

Check-in information

Self Bag Drop

available

Baggage Tag Printer

available

Online check-in

etihad.com

Check-in 2

Map

Desks at

Check-in 2, Row 3

Check-in open

3 hours before departure

Additionally Self Bag Drop machines are available for all passengers with a valid boarding pass in Check-in 2, Row 5. The machines can be used from 23 hours before departure during the check-in opening hours subject to certain luggage restrictions.

Lost & Found for checked-in luggage and items left on the aircraft

Please note the different locations and opening hours of the lost & found desks.

Lost & Found for items lost at the airport

Lost passports or identity cards must be reported directly to the police.