If you carry a prohibited item or an item that is not packed in accordance with the applicable regulations, it will be removed from your baggage at Zurich Airport. Hazardous items (including defective and damaged power banks, batteries and electronic devices) and items of low material value are disposed of immediately.

We keep all other removed items for 30 days from the date of flight. At the end of this period, the item will be disposed of without compensation and without prior notice.

In exceptional cases, you can apply for an extension. To do this, please contact the Left baggage office in good time.

Pick-up

You can collect items from the Left Baggage office subject to a fee. Please notify us at least three working days in advance: Send an e-mail to gpa@zurich-airport.com with the following information:

• the last six digits of the barcode on the form you received 
• date removed/date of departure
• type of item
• name of person whose item was removed

Shipping

You must organise and pay for shipping yourself. Hire a freight company at Zurich Airport for this.

• Go to the freight companies (select the Freight & Transport category)