Who can book ZRH Comfort?
Any passenger can book ZRH Comfort regardless of their airline, destination or (frequent flyer) status. If ZRH Comfort is not available, that means that all of the available spots for your flight have already been booked.

Booking changes

I have already booked ZRH Comfort but now I would like to add another person. Is that possible?
To allow additional passengers to enjoy ZRH Comfort, you can simply make a new booking for them.

Food and drink

How can I order food and drinks in ZRH Club?
Choose your favourites from our food and drinks selection and order directly with the service staff. The service staff will check your boarding pass and serve you at your seat.

Promo code

How do I redeem the promo code?
If you have received a code as part of a campaign, you can use the direct link you were sent. In other instances, please use the ‘Promo code’ field when selecting the offer you would like to purchase, then click ‘Redeem’. You can only use one promo code per booking.


I have booked ZRH Comfort. When do I need to arrive at the airport on the day of departure?
You can arrive at the airport at the time you would normally arrive on a departure day. You can find a personalised recommendation for an arrival time at the airport on Zurich Airport’s Departures page. Simply enter your flight information and you will be shown a recommended arrival time at Zurich Airport for your flight as additional information.


Who can I contact if I have questions or feedback about ZRH Comfort?

Please use the support form on our website. We will process your request as quickly as possible.


Do I need a credit card to book ZRH Comfort?
An electronic means of payment is required. You can pay with any common cards, such as Mastercard, Visa, AMEX and Diners, or with Twint, Google Pay and Apple Pay.

ZRH Club

What are the opening times of the ZRH Club lounge?
ZRH Club is open from 5.00 am to 10.00 pm.
  • To the support form
  • General Terms and Conditions (GTC)

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Parking Booking

Book your parking space

Reserve your parking space already in advance via our booking tool.