Emergency services –a unique tour

The emergency services tour offers the opportunity to learn about the rescue organisation at Zurich Airport. For two hours, accompanied by a professional firefighter, guests will hear about building and aircraft firefighting. 

At the meeting point, guests are met by a tour guide, who will accompany them through the security check. A bus will then take them to the airport's emergency services buildings. There, a member of the fire brigade welcomes the group and takes over the tour. Weather permitting, there is a demonstration of a fire engine. Guests can view the various mechanisms of water delivery, such as the roof-mounted cannon or front-mounted cannon. The vehicle has special equipment to be able to extinguish a major fire on the airport premises within a few seconds. The group is then escorted into the building. The airport's fire and rescue services are manned 24 hours a day. The group visits both the rest and recreation rooms on the upper floor and various work rooms.

The tour will pass through the building that houses a range of vehicles. The tour guides are very experienced. They are familiar with nearly every detail and can answer all questions. The guests receive information about the organisation, training and special features of work at the airport. For example, the guests learn what equipment the operations vehicle is equipped with. In the luggage compartment, for example, there are numerous plans of the airport, including all the lifts, in the event that someone gets stuck and has to be rescued. The guide also explains details of the fire engine, the various extinguishing devices and much more. In addition, the group will be able to see the ambulances of the medical service. A paramedic will show the inside of the vehicles and explain their function and use. 

After the tour, the group returns by bus to the observation deck. There the tour ends and guests have the opportunity to linger and watch departures and landings.

As the tour takes place during normal operating hours, please note that it may be interrupted or stopped in the event that the emergency vehicles are required for service.

The inner Check-in Services right-of-way is located directly in front of the two terminals at Zurich Airport. The Check-in Services zone is used for unloading or loading airport tour guests. Access for buses on the outer right-of-way is prohibited. Access to this zone is via the barrier entrance marked as private on the inner Check-in Services right-of-way. Guests may be unloaded or loaded at the end of the Check-in Services zone. While guests are on the airport tour, the waiting room (P12-300) is available. Guests of the airport tour can be invited back to the Check-in Services zone after the tour.

• Prices for individual rides can be found here